All policies

Guest policies

Booking, Deposit & Cancellation Policy

How a booking is confirmed, when your deposit is due, and how cancellations and no-shows are handled. Nothing is charged on this website.

Last updated: July 2026

How booking works

EcoWave Retreat is request-to-book. When you send a request through this website, you are asking us to hold your dates — the booking is only confirmed after our team reviews availability and replies to you by email or phone. No payment is taken online, and no card details are collected by the website.

Deposit

  • A 30% deposit is required to secure your booking once we have confirmed it.
  • The deposit is payable after confirmation — by bank transfer, or on arrival where we have agreed that in advance.
  • Your deposit is applied toward your final bill.

Cancellation

Free cancellation up to 14 days before arrival. Within 14 days the deposit is non-refundable.

No-show

If you do not arrive and have not cancelled, the equivalent of the first night's stay is charged.

Paying your balance

  • Any outstanding balance is settled on or before departure.
  • We accept cash, major credit cards, and bank transfers.
  • No card data is ever collected by this website.

Rates, taxes & extras

So there are no surprises at checkout, here is how pricing is built up:

  • Room rates are quoted NET (++).
  • A 17% Tourism Goods & Services Tax (TGST) and, where applicable, a 10% Service Charge are added.
  • A Green Tax of USD 6 per guest, per night is collected and remitted to MIRA. Children under 2 years of age are exempt.
  • Maldivian nationals and resident-permit holders may book at local (MVR) rates and are exempt from Green Tax.
  • Meal plans (Bed & Breakfast, Half Board, Full Board) are charged per person, per night.
  • Airport transfers (speedboat, domestic flight or seaplane from Velana International Airport, Malé) are arranged on request and charged separately, per person.

Check-in & check-out

  • Check-in begins at 2:00 PM.
  • Check-out is by 12:00 PM (noon).
  • Early check-in and late check-out may be arranged subject to availability and may incur additional charges.

Questions about any of this? Write to stay@ecowave.mv or see the contact page.